In the course of registering for and availing various services we provide from time to time
through our website www.AtoZ Cambodia ("Website", telephone search, SMS and WAP) or any
other medium in which AtoZ Cambodia may provide services (collectively referred to as
"Media") you may be required to give your name, residence address, workplace address, email
address, date of birth, educational qualifications and similar Personal Information
("Personal Information"). The Personal Information is used for three general purposes: to
customize the content you see, to fulfill your requests for certain services, and to contact
you about our services via including but not limited to email's, sms’s and other means of
communication. Unless otherwise stated explicitly, this Policy applies to Personal
Information as disclosed on any of the Media.
We are committed to protecting the privacy and confidentiality of all Personal Information
that you may share as a user of Media In furtherance thereof, we have this policy to
demonstrate our good faith.
This policy does not apply to the practices of organizations that we do not own or to people
that we do not employ or manage.
Personal Information will be kept confidential and will be used for our research,
marketing, and strategic client analysis objectives and other internal business purposes
only. We do not sell or rent Personal Information except that in case you are a customer
of our search services through any of the Media, your Personal Information shall be shared
with our subscribers/advertisers and you shall be deemed to have given consent to the
same. Further, the subscribers / advertisers who are listed with us, may call you, based
on the query or enquiry that you make with us, enquiring about any
- Product / Service or
- Product / Service of any subscriber / advertiser or
- Product / Service of any particular subscriber / advertiser.
We will share Personal Information only under one or more of the following circumstances: -
If we have your consent or deemed consent to do so - If we are compelled by law (including
court orders) to do so
In furtherance of the confidentiality with which we treat Personal Information we have put
in place appropriate physical, electronic, and managerial procedures to safeguard and secure
the information we collect online.
We give you the ability to edit your account information and preferences at any time,
including whether you want us to contact you about new services. To protect your privacy and
security, we will also take reasonable steps to verify your identity before granting access
or making corrections.
You acknowledge that you are disclosing Personal Information voluntarily. Prior to the
completion of any registration process on our website or prior to availing of any services
offered on our website if you wish not to disclose any Personal Information you may refrain
from doing so; however if you don't provide information that is requested, it is possible
that the registration process would be incomplete and/or you would not be able to avail of
the our services. Information which can be personally identifiable information or/and
financial information obtained from the user to avail one of the service on AtoZ Cambodia
platform would be available across AtoZ Cambodia for availing any of the service provided by
If you are our corporate customer, it is possible that we have entered into a contract with
you for non-disclosure of confidential information. This Policy shall not affect such a
contract in any manner.
AtoZ Cambodia is committed to protecting the privacy and confidentiality of all Personal
Information that you may share as a user of Media. In furtherance thereof, we have this
policy to demonstrate our good faith.
Service. Your use of the AtoZ Cambodia Site, AtoZ Cambodia Software and the AtoZ Cambodia
Service and any personal information you provide remains subject to the terms of this
Terms of Service and covers the treatment of user information, including personally identifying
information, obtained by AtoZ Cambodia, including information obtained when you access the
AtoZ Cambodia Site, use the AtoZ Cambodia Service or any other software provided by AtoZ Cambodia.
The Information AtoZ Cambodia Collects
AtoZ Cambodia may obtain the following types of information from or concerning you or your
mobile phone device, which may include information that can be used to identify you as
specified below ("Personally Identifying Information") :
- You provide certain Personally Identifiable Information, such as your mobile phone
number, and mobile device information to AtoZ Cambodia when choosing to participate in
various uses of the AtoZ Cambodia Service, such as registering as a user, and viewing
ratings of contacts in your address book. In order to provide the AtoZ Cambodia Service,
AtoZ Cambodia will periodically access your address book or contact list on your mobile
phone to locate the mobile phone numbers that have been used to avail AtoZ Cambodia
services and to provide ratings of establishments we have received from users of these
mobile numbers. AtoZ Cambodia may access your location information to provide search
results based on your geo location. This allows the software to provide relevant search
results. Location data gathered from a mobile phone is used only to provide search
results and is not used in any other manner whatsoever.
- For some of the service offerings, a user may have to part with financial data which is
required to execute a particular service request for example booking a flight ticket,
bus & train ticketing, UPI payments, Send payment to vendors, Bill pay and recharge etc.
A user may not part with the information for which the service offering won't be
The Information AtoZ Cambodia Does Not Collect
AtoZ Cambodia does not collect emails, addresses or other contact information from its
users' mobile address book or contact lists other than name and mobile phone numbers. AtoZ
Cambodia does not store historical location information of users in any form or manner at
its end, except for last known location from which the AtoZ Cambodia software was accessed
in case of non availability of current location data. AtoZ Cambodia App integrates with
facebook SDK and may send aggregate usage statistics to facebook from time to time.
The Way AtoZ Cambodia Uses Information
If you submit Personally Identifiable Information to us through the AtoZ Cambodia Site, or
AtoZ Cambodia Service, then we use your personal information to operate, maintain, and
provide to you the features and functionality of the AtoZ Cambodia Site and AtoZ Cambodia
Service. In particular, your mobile phone number is essential to your use of the AtoZ
Cambodia Service and will be retained. Your name (as it is saved in another user's mobile
phone address book or contact list) may be displayed to other users if they tag your
mobile number and access your ratings in the App. For more information on our ratings
feature, please read the note below :
AtoZ Cambodia will use your mobile number and contacts list to identify friends in your
network who have rated establishments and/or are users of AtoZ Cambodia Services. AtoZ
Cambodia collects ratings in the following ways :
- When a user calls our service and is prompted to rate an establishment
- When a user rates establishments on the website or mobile site or Applications
Where are the ratings shown ? Ratings are shown in the following ways on AtoZ Cambodia :
- In SMS when user asks for information by calling the AtoZ Cambodia Service
- Ratings are displayed in various places on the website, mobile site and mobile
applications in pages such as the overall ratings count page, search results pages,
company details pages etc. User information such as mobile phone number is masked and
personally identifiable information is not displayed unless the user is registered with
AtoZ Cambodia and is accessing the tag friends feature.
- Ratings are shown in the "Tag your friend" feature available across AtoZ Cambodia
services platforms where users can access friends' ratings of establishments.
Your contacts list will allow AtoZ Cambodia to provide you with ratings given by your
friends and help make the experience on AtoZ Cambodia even better. Your friends' ratings
will allow you to make a better decision about choosing a product/service/establishment in
You can build your friends network and choose your friends on AtoZ Cambodia and access
your friends' ratings across the range of our platforms including mobile site, website and
How AtoZ Cambodia uses your information
AtoZ Cambodia "tags" the contacts in your address book as your friends, but at anytime,
you can review the list of your tagged friends and choose to untag any of them at any
time. Untagging your contacts will hide your ratings from them and will also result in
their ratings not being shown to you.
Only users of AtoZ Cambodia will be displayed in your tagged friends list. If a contact in
your address book has rated an establishment/s on AtoZ Cambodia, the ratings associated
with the contact will be displayed as part of your friends' ratings. If a contact in your
address book has used AtoZ Cambodia's service across any platform and has not rated an
establishment, although their name is displayed in your friends list, no ratings will be
shown associated with the said contact.
If any of your tagged friends registers with our Service across AtoZ Cambodia's platforms,
ratings of such a friend will be visible to you only if
- Your mobile number is present in his contacts list
- You have not been untagged by your friend
AtoZ Cambodia will also provide users with a privacy settings option that will allow the
user to choose appropriate privacy levels. By default, the user's contact list will be
used to identify friends in the network. A user may choose to allow anyone to tag him/her
as a friend and may also choose to allow nobody to tag him/her as a friend.
We do not use your mobile phone number or other Personally Identifiable Information to
send commercial or marketing messages without your consent or except as part of a specific
program or feature for which you will have the ability to opt-in or opt-out. We may use
cookies and log file information to :
- Remember information so that you will not have to re-enter it during your visit or the
next time you use AtoZ Cambodia;
- Provide custom, personalized content and information;
- Monitor individual and aggregate metrics such as total number of visitors, pages viewed,
- Track your entries, submissions, views and such.
When AtoZ Cambodia Discloses Information :
Other users of the AtoZ Cambodia Service may see your ratings submissions in a way that is
consistent with the use of the AtoZ Cambodia Service. For example, a rating of "ABC
Restaurant" on AtoZ Cambodia will be available to every user of the AtoZ Cambodia Service
who has that mobile phone number in their mobile phone's address book or contact list and
has tagged the mobile phone number as a friend in the AtoZ Cambodia App friends ratings
feature. For more information on this feature, please refer to the paragraphs above.
We do not sell or share your Personally Identifiable Information (such as mobile phone
number) with other third-party companies for their commercial or marketing use without
your consent or except as part of a specific program or feature for which you will have
the ability to opt-in or opt-out. We may share your Personally Identifiable Information
with third party service providers to the extent that it is reasonably necessary to
perform, improve or maintain the AtoZ Cambodia Service.
Your Choices :
You may, of course, decline to submit Personally Identifiable Information through the AtoZ
Cambodia Service, in which case AtoZ Cambodia may not be able to provide certain services
your account and uninstall the AtoZ Cambodia mobile application; your continued usage of
and Terms of Service. To protect your privacy and security, we take reasonable steps (such
as SMS authentication in certain cases) to verify your identity before registering your
mobile phone number and granting you access to the AtoZ Cambodia Service. Please contact
AtoZ Cambodia via email to privacy at AtoZ Cambodia or available web forms with any
or your opt-in or opt-out choices.
Third-party Advertisers, Links to Other Sites :
AtoZ Cambodia is currently ad-free and we hope to keep it that way forever. We have no
intention to introduce advertisements into the product, but if we ever do, we will update
Our Commitment to Data Security :
AtoZ Cambodia uses commercially reasonable physical, managerial, and technical safeguards
to preserve the integrity and security of your personal information. We cannot, however,
ensure or warrant the security of any information you transmit to AtoZ Cambodia and you do
so at your own risk.
Consent To Push Notification :
You agree and confirm that any review, rating and comments, including any other content or
data therein, that you submit/post on AtoZ Cambodia platforms viz. WEB, WAP, APP & Phone
etc. such details as per AtoZ Cambodia's discretion will be shared with your Tagged
Friends who are the users of AtoZ Cambodia's services.