Shipping and Delivery Policy

Last Updated: 02 April 2024

Order Processing

At Misiki.in, we strive to ensure your food arrives fresh and on time. Orders are processed immediately upon confirmation and prepared by our home chefs with the utmost care. Order processing times may vary based on the time of day and the volume of orders, but we aim to have your food ready for delivery within the estimated preparation time provided at checkout.

Delivery Areas

Misiki.in currently delivers to specific areas within the city. To check if we deliver to your location, please enter your address during the checkout process. If your area is not currently serviced, we apologize for any inconvenience and hope to expand our delivery zones in the near future.

Delivery Times

Our delivery times are from 10:00 AM to 10:00 PM, seven days a week. During peak hours, delivery times may be longer than usual. We recommend placing your order in advance, especially during weekends and holidays, to ensure timely delivery.

Delivery Fees

Delivery fees are calculated based on your location and will be displayed at checkout before you complete your order. We offer free delivery for orders above a certain amount, as indicated on our website.

Order Tracking

Once your order has been placed, you will receive a confirmation email or SMS.

Delivery Instructions

You can provide specific delivery instructions at checkout, such as a preferred drop-off location or gate code. Our delivery partners will follow these instructions to ensure your food reaches you as smoothly as possible.

Delivery Issues

If there are any issues with your delivery, such as a delay, incorrect order, or any other concern, please contact our customer support team immediately. We are committed to resolving any issues promptly to ensure your satisfaction.

Contact Us

If you have any questions about our shipping and delivery policy, please contact us through our contact us page or email us at support@misiki.in. We are here to assist you with any concerns or special requests you may have.

Changes to This Policy

Misiki.in reserves the right to modify this Shipping and Delivery Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this policy periodically to stay informed about our shipping and delivery practices.