Shipping and Delivery Policy

Last Updated: 02 Jul 2024

This website is operated by Misiki Technologies LLP. These terms and conditions outline the rules and regulations for the use of Misiki's Website, located at misiki.in.

Greetings from Misiki.in! We appreciate your visit to our platform.

By accessing this website, you are assumed to accept these terms and conditions. If you do not agree to all of the terms and conditions stated on this page, please refrain from using Misiki.in.

Your Privacy

Misiki prioritizes safeguarding your privacy. We use cookies to enhance your browsing experience, following the guidelines outlined in our Privacy Policy. We meticulously collect and securely store personal data as detailed in our Privacy Policy.

Third-Party Links

While navigating our website, you may encounter links to external websites or services. It's important to note that Misiki has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Communication Services

The use of communication services provided on our website is subject to proper and relevant usage.

Home Food Delivery Services

Our platform facilitates home food delivery services. Users can browse home-cooked meal listings, select preferred dishes, and place orders with ease. After selecting their meals, users can review their order details and make necessary adjustments before confirming the purchase.

Prices may vary depending on factors such as meal pricing, delivery distance, and applicable taxes. To complete the ordering process, users might need to create an account or log in.

Order Confirmation and Delivery

Upon successful order placement, users will receive a confirmation email or SMS containing their order details and a unique reference number. However, it's crucial to understand that an order confirmation doesn't guarantee delivery within the estimated timeframe.

Users must ensure accurate delivery addresses and contact information to avoid delays or delivery failures. In case of any issues, users should contact customer support promptly.

Resale or transfer of ordered food items without explicit permission from our platform or the home chef is strictly prohibited. Violators may face account suspension or legal action.

Special Offers and Promotions

Users may enjoy special offers, discounts, or promotions available for home food delivery orders. These are subject to eligibility criteria and offer terms and conditions, including availability and expiration dates.

Amendments to Terms and Conditions

Misiki reserves the right to modify these terms and conditions at any time. Your continued use of our website signifies your acceptance of any such changes.

Contact Us

If you have any concerns regarding links or content on our website, please don't hesitate to contact us.

Governing Law

These terms and conditions are governed by the laws of India, with jurisdiction exclusively granted to its courts.